The second-hand marketplace Shoppers Share Frustration Regarding Size Updates
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for women's and children's clothes without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and manually change the size where appropriate, resulting in member annoyance.
Size Classification Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
